Course curriculum

    1. Knowledge Check

    2. Overview of Intervention and Case Management Training

    3. Skill Development for Interventionists

    4. Resources - ALL MODS

    5. Resources: List of Books (Optional Purchase)

    6. 📢 IMPORTANT: 2025 Live Mods Schedule 📢

    1. Introduction to Intervention Concepts

    2. Concept: Change

    3. Stages of Change

    4. ✍️ Assignment - Stages of Change

    5. Concept: The Carrot and the Stick

    6. ✍️ Assignment - Concept: The Carrot and The Stick

    7. 📝 Quiz - Intervention Concepts

    8. Introduction to Intervention Considerations

    9. Intervention Considerations

    10. Consideration - Ethics

    11. Ethics - Q&A Discussion with Ken Seeley

    12. Pennsylvania Certification Board (PCB) Code of Ethics

    13. Consideration -Legal Issues/Liability

    14. Liability Insurance Resources

    15. ✍️ Assignment - Insurance Coverage as an Independent Interventionist

    16. 📝 Quiz - Intervention Considerations

    17. Introduction to the Components of the Intervention Process

    18. Intervention a Powerful Moment of Change

    19. Intervention Components

    20. Intervention - First Call

    21. Intervention - Getting Ready to Go Onsite

    22. Intervention Packet Template

    23. Sample Intervention Contract

    24. Intervention - Pre Intervention

    25. Pre Intervention Agenda - Generic

    26. 💡Skills Review

    27. Letter Format

    28. Intervention - Pre Intervention: Letter Writing

    29. Letter Writing for Interventions

    30. ✍️ Letter Writing - Assignment

    31. Family First Intervention Letter Writing Guides

    32. Intervention - Intervention

    33. Intervention - Transport to Treatment

    34. Intervention - Follow Up

    35. ✍️ Attend Peer Recovery Support Meetings

    36. 📝 Quiz - Intervention Process

    37. Introduction to Crisis Intervention and De-Escalation Technique

    38. Crisis Intervention and De-Escalation Technique Lecture

    39. Crisis Management and De-escalation Presentation

    40. 📝 Quiz - Crisis Intervention and De-Escalation Technique

    41. Crisis Intervention - Suicidal/Homicidal Screening

    42. ✍️ Copy of Suicidality

    43. The Johnson Model of Intervention

    44. Arise - Invitational Intervention

    45. The Family Systemic Model

    46. Invitational Intervention

    47. CRAFT Intervention

    48. CAPSTONE - Your Own Intervention Style

    49. Quiz - Intervention Styles

    50. Introduction to Documentation

    51. Documentation

    52. Sample Initial Call Documentation

    53. Sample Pre-Intervention Note

    54. Sample Intervention Note

    55. SM Family Healthy Boundaries

    56. SM Recovery Contract Sample

    57. Recovery Contract - Template

    58. Sample Intervention Role-play Documentation

    59. ✍️ Assignment - Role-play Intervention

    60. 📝 Quiz - Documentation

    61. Introduction to Selecting a Treatment Center

    62. Selecting a Treatment Center

    63. ✍️ Assignment - Clinical Considerations

    64. 📝 Quiz - Selecting a Treatment Center

    65. Level of Care - An introduction

    66. American Society of Addiction Medicine

    67. ASAM Definition of Addiction

    68. ASAM Six Dimensions for Assessment

    69. ASAM Continuum of Care

    70. ASAM Level of Care Criteria

    71. ✍️ - Six Dimensions of a Client

    72. ✍️ - Level of Care Requirements

    73. Identifying a Goal

    74. SMART Goals

    75. 📝 Quiz - SMART Goals

    76. The Intervention Ends....and it's just the beginning

    77. Aftercare: The Five-Year Plan

    78. Aftercare "The Five Year Plan"

    79. The Five-Year Plan

    80. ✍️ Assignment - Create your own Recovery Plan

    81. 📝 Quiz - Aftercare

    82. Comprehensive Case Management

    83. Module Resources Page

    84. Module 1 - Evaluation

    1. Welcome to Module 2

    2. Learning Objectives

    3. Knowledge Check

    4. Intervention and Case Management - A Focus on Family

    5. Family Education

    6. Developing a Recovery Plan for the Family

    7. Sample Family Contract Points

    8. Sample Post Admission Letter to the Family

    9. 📝 Quiz - Intervention Principles to Family Work

    10. 📄 Family Resources

    11. Introduction to Family Systems

    12. ✍️ Assignment - Ideas Vs Reality in My Family System

    13. Family Systems: Bowen

    14. Bowen Family Systems Theory

    15. Family Systems: Family Roles

    16. Family Roles

    17. ✍️ Assignment - What Family Role did you "fit" in your system?

    18. Karpman Triangle - This is different than triangulation but helps "identify" possible roles in the family

    19. Family Systems: Attachment and Its Role on Relationships

    20. 📝 Quiz - Family Systems Theories

    21. Introduction to Genograms

    22. Genograms

    23. 📝 Quiz - Genograms

    24. CAPSTONE ✍️ - Genogram

    25. Genogram Resources

    26. Introduction to Codependency in Family Systems

    27. Dysfunction Junction

    28. Is Codependency and Enabling a Thing of the Past?

    29. Characteristics of Codependency

    30. Understanding Codependency to Understand Families

    31. The 10 Demandments

    32. Affirmations

    33. Emotions Chart

    34. Attachment Style Questionnaire

    35. Attachment Style Questionnaire

    36. Three Primary Attachment Styles

    37. ✍️ Assignment - Attachment Style Questionnaire

    38. Insecure and Secure Attachment Patterns in Relationships

    39. Five Strategies for Personal Success

    40. ✍️ Assignment: Understanding Codependency: Five Strategies for healthier attachments

    41. Recovery Defined

    42. Recovery of Authentic Self

    43. Three Attachment Hearts Form

    44. Sample filled out Three Attachment Hearts Form

    45. 📝 Quiz - Enabling & Codependency in Family Systems

    46. Introduction to Assessments

    47. Jellinik Chart - Family

    48. Enabling Assessment

    49. Dependency Personality Disorder Assessment

    50. Stress Vulnerability Scale

    51. ✍️ Assignment - Self Assessment

    52. Family Systems: How Trauma Can Impact The Family System

    53. ACE Risk Factors

    54. ACE Test

    55. ✍️ Assignment - ACE TEST using Score Sheet

    56. Thomas-Kilmann Types of Conflict Styles

    57. ✍️ Assignment - TKI Conflict Style

    58. Thomas-Kilman Conflict Mode Instrument

    59. Introduction to SUD Diagnosis

    60. Substance Use Disorders

    61. Alcohol Use Disorder

    62. 📝 Quiz - Alcohol Use Disorder

    63. Cannabis Use Disorder

    64. 📝 Quiz - Cannabis Use Disorder

    65. Phencyclidine Use Disorder

    66. 📝 Quiz - Phencyclidine Use Disorder

    67. Other Hallucinogen Use Disorder

    68. 📝 Quiz - Other Hallucinogen Use Disorder

    69. Inhalant Use Disorder

    70. 📝 Quiz - Inhalant Use Disorder

    71. Opioid Use Disorder

    72. 📝 Quiz - Opioid Use Disorder

    73. Sedative, Hypnotic, or Anxiolytic Use Disorder

    74. 📝 Quiz - Sedative, Hypnotic, or Anxiolytic Use Disorder

    75. Stimulant Use Disorder

    76. 📝 Quiz - Stimulant Use Disorder

    77. Tobacco Use Disorder

    78. 📝 Quiz - Tobacco Use Disorder

    79. Other (or Unknown) Substance Use Disorder

    80. 📝 Quiz - Other (or Unknown) Substance Use Disorder

    81. Module 2 Resources Page

    82. Module 2 - Evaluation

    1. Welcome to Module 3

    2. Learning Objectives

    3. Knowledge Check

    4. About Ethics

    5. Ethics

    6. ✍️ Legal vs. Ethical

    7. PCB Code of Ethics - 2023 - Certified Intervention Professional

    8. ✍️ Assignment - Ethics

    9. 📝 Quiz - Ethics

    10. What is Confidentiality in general?

    11. What is HIPAA?

    12. Confidentiality: Legal and Regulatory Restrictions

    13. Confidentiality: HIPAA vs 42 CFR Part 2

    14. Ethical Leadership

    15. Ethical Leadership Presentation

    16. ✍️ Assignment - Ethical Leadership

    17. The Ethical Dilemma of Vicarious Trauma and Therapeutic Boundaries

    18. ✍️ Assignment - Self Care to Avoid Vicarious Traumatization

    19. Boundaries

    20. Professional Boundaries

    21. The Power of Boundaries

    22. 📝 Quiz - Boundaries

    23. ✍️ Assignment - Role Play: Setting Boundaries

    24. ✍️ Professional Boundaries Self Assessment Quiz

    25. What is Professionalism

    26. Professionalism

    27. Mod 3 - Professionalism - Handout

    28. Leading with Integrity: A Guide to Professionalism

    29. ✍️ Assignment - What is Professionalism to you?

    30. ✍️ Assignment - Which Certification is for You?

    31. The Business of Intervention

    32. The Business of Intervention: Starting and Growing a Business

    33. 📝 Quiz - Business Intervention and Case Management

    34. What are Intervention and Case Management Services?

    35. Intervention and Case Management Services: Empower Growth and Impact

    36. ✍️ Assignment - Sklll Development

    37. Finding Your Role

    38. Find Your Role: Build a Career That Changes Lives

    39. Scope of Practice

    40. Scope of Practice

    41. ✍️ Assignment - Scope of Practice

    42. Lesson 5 - Business Development

    43. Business Development: Strategies for Building Intervention Business

    44. ✍️ Assignment - Building your Business

    45. Resources - Policy and Procedures - Interventions

    46. Resources - Policy and Procedures - Case Management

    47. Resources - Interventionist and Coordinator "Guidelines"

    48. Service Offering

    49. ✍️ Assignment - Stress And Burnout Questionnaire

    50. ✍️ Assignment - Stress Symptom Checklist

    51. Honoring Your Sacred Gifts

    52. Honoring Your Sacred Gifts by Caroline Smith

    53. Boundaries Handout

    54. Self-Care

    55. Self-Care in Intervention and Case Management

    56. Practicing Self-Care

    57. ✍️ Assignment - Self Care Activity

    58. 📝 Quiz - Self Care

    59. Introduction to Motivational Interviewing

    60. Motivational Interviewing

    61. Motivational Interviewing Principles

    62. 📝 Quiz Motivational Interviewing - Open-ended Questions

    63. Motivational Interviewing Skills

    64. Motivational Interviewing - Five Basic Skills

    65. ✍️ Exercise: Reflective Listening

    66. The Power of Affirmations

    67. ✍️ Assignment - Affirmations

    68. Motivational Strategies Part 1 - Open- and Closed-Ended Questions

    69. Motivational Strategies Part 2 - Resistance and Rolling with Resistance

    70. 📝 Quiz Motivational Interviewing - Resistance and Rolling with Resistance Strategies

    71. Motivational Strategies Part 3 - Thomas Gordon's Roadblocks

    72. Intervention Notes/Documentation in MI

    73. Counseling using Motivational Interviewing Techniques

    74. ✍️ Assignment - Motivational Interviewing Documentation

    75. Motivational Interviewing - Capstone Project - MOD 3

    76. ✍️ Assignment - Enhancing Motivation for Change

    77. Harm Reduction

    78. Objectives

    79. Introduction to Harm Reduction

    80. Why Does Harm Reduction Work?

    81. Harm Reduction Techniques

    82. How Can I Implement Harm Reduction Approaches?

    83. How to explain the benefits of harm reduction to loved ones?

    84. ✍️ Assignment #1: Reflection Paper

    85. ✍️ Assignment #2: Harm Reduction Action Plan

    86. Overdose Prevention

    87. Objectives

    88. Understanding Overdose

    89. Key Statistics and Trends on Overdose Rates in the United States

    90. Implications for Overdose Risk

    91. Overdose Prevention Strategies & Narcan Training

    92. Dispelling Stigma

    93. Narcan (Naloxone) Administration

    94. Introduction to MOUD (Medication for Opioid Use Disorder)

    95. Addictions Treated with MOUD

    96. MOUD Medications by Addiction Type

    97. Why MOUD is Used

    98. Addressing Myths and Barriers

    99. Best Practices for MOUD Implementation

    100. Resources for Further Learning:

    101. Conclusion

    102. ✍️ Assignment : Reflection Paper

    103. Module 3 - Evaluation

    1. Knowledge Check

    2. Welcome to Module 4

    3. Learning Objectives

    4. What is Culture?

    5. Understanding Culture

    6. ✍️ Assignment - Circles of My Multicultural Self

    7. ✍️ Assignment - Culture

    8. ✍️ Assignment - Cultural Diversity Awareness Assessment

    9. ✍️ Self Assessment (How Comfortable Am I?)

    10. ✍️ Self Assessment - Cultural Competence Self-Test

    11. What is Culturant Competence?

    12. What is Cultural Competence in Denial and Polarization?

    13. What is Cultural Competence in Minimization?

    14. What is Cultural Competence in Acceptance and Adaptation?

    15. Becoming Culturally Competent

    16. What is Cultural Humility?

    17. Cultural Humility & Competence

    18. 📝 Quiz - Cultural Competence and Cultural Humility

    19. Improving Cultural Competency - TIP 59

    20. Improving Cultural Competence Guide for Clinicians

    21. Jane Elliot - The Angry Eye (2001)

    22. What is Race and Racism?

    23. White Privilege

    24. Understanding Race and Racism

    25. ✍️ Assignment - Understanding Racism

    26. ✍️ Assignment - Race and Racism

    27. Issues and Ism's: Working with Diverse Populations

    28. 📝 Diversity Quiz

    29. African American

    30. LGBTQ

    31. Guide to Being an Ally to Transgender and Nonbinary Youth

    32. Rainbow Community - Key Terms

    33. Latino

    34. ✍️ Assignment - Co-Occurring Disorders in People with SUD

    35. 📝 Quiz: Understanding Guiding Principles for Working with People Who Have Co-Occurring Disorders

    36. ✍️ Assignment - Older Adults

    37. 📝 Quiz: Understanding Guiding Principles for Working with Older Adults

    38. ✍️ Assignment - Adolescents

    39. 📝 Quiz: Understanding Guiding Principles for Working with Adolescents

    40. ✍️ Assignment - People who are unhoused

    41. 📝 Quiz: Understanding Guiding Principles for Working with Unhoused People

    42. ✍️ Assignment - Women

    43. 📝 Quiz: Understanding Guiding Principles for Working with Women

    44. ✍️ Assignment - HIV and AIDS

    45. 📝 Quiz: Understanding Guiding Principles for Working with People with HIV and AIDS

    46. ✍️ Assignment - Chronic Pain

    47. 📝 Quiz: Understanding Guiding Principles for Working with People with Chronic Pain

    48. ✍️ Assignment - CM for Specific Populations

    49. 📝 Quiz: Case Management in SUD Treatment – Chapter 5 (TIP 27)

    50. ✍️ Assignment - Cultural Considerations in Client Interventions

    51. ✍️ Assignment - Impact of Religion on Cultural Competency in Interventions

    52. ✍️ Assignment - Providers Guide to SUD Services

    53. ✍️ Assignment - RESPECTFUL COUNSELING

    54. TIP 59: Improving Cultural Competence

    55. Cultural Competence Guide for Clinicians

    56. RESPECTFUL Counseling Model

    57. Module 4 - Evaluation

    1. Knowledge Check

    2. Mod 5 Intro

    3. Ken's Story

    4. Overview

    5. Mental Health Diagnosis

    6. Common Diagnoses for Substance Abuse and Mental Health

    7. Generalized Anxiety Disorder Diagnostic Criteria

    8. ✍️ Describe a client's symptoms - Anxiety Disorder

    9. Major Depressive Disorder Diagnostic Criteria

    10. ✍️ Describe a client's symptoms - Major Depressive Disorder

    11. Post Traumatic Stress Disorder Diagnostic Criteria

    12. ✍️ Describe a client's symptoms - PTSD

    13. Bipolar I Disorder Diagnostic Criteria

    14. Bipolar II Disorder Diagnostic Criteria

    15. ✍️ Describe a client's symptoms - Bipolar I or II

    16. Borderline Personality Disorder Diagnostic Criteria

    17. ✍️ Describe a client's symptoms - BPD

    18. Schizophrenia Diagnostic Criteria

    19. ✍️ Describe a client's symptoms - Schizoaffective or other Schizo family of diagnosis.

    20. 📝 Quiz: Mental Health Diagnosis

    21. Process Addictions

    22. Process Addictions

    23. More on Process Addictions

    24. Eating Disorders Diagnostic Criteria

    25. Food and Sugar Addiction Diagnostic Criteria

    26. ✍️ Describe a client's symptoms - Eating Disorder

    27. Sexual Compulsion Addiction

    28. Unhealthy vs Healthy Sexuality

    29. ✍️ Describe a client's symptoms - Sexual Addiction

    30. Gambling

    31. Gambling Disorder Diagnostic Criteria

    32. ✍️ Describe a client's symptoms - Gambling Disorder

    33. Understanding Shopping Addiction

    34. Debting Addiction, Compulsive Spending, Shopping Addiction or Financial Dependency

    35. ✍️ Describe a client's symptoms - Shopping, Debting or Spending

    36. Tobacco Use Diagnostic Criteria

    37. ✍️ Describe a client's symptoms - Tobacco Use Disorder

    38. Caffeine Use Disorder Diagnostic Criteria

    39. ✍️ Describe a client's symptoms - Caffeine Use Disorder

    40. 📝 QUIZ - Process Addictions

    41. Intervention Considertation for Mental Health and Process Addiction Populations

    42. ✍️ Consider This - Interventions

    43. Case Management Considertation for Mental Health and Process Addiction Populations

    44. ✍️ Consider This - Case Management

    45. Clinical Flow

    46. Clinical Flow: From Diagnosis to Review....and everything in between.

    47. Assessments for Use - SAMPLE

    48. ✍️ Find an SUD Assessment

    49. ✍️ Find an Assessment

    50. Resources: Various Assessments for SUD, MH or Process Addictions

    51. Overview of Case Management

    52. Case Management Process

    53. Resources: Case Management Support Documents

    54. Case Management Process

    55. If you could work on any issue you have been struggling with...

    56. Identifying A Goal

    57. SMART Goals

    58. ✍️ Create one Smart Goal for the Issue You Want to work On

    59. Identifying Motivators

    60. ✍️ Create Motivators

    61. Putting your Motivators to work for you!

    62. ✍️ Motivators in Action! Creating a "Bottom Line List"

    63. ✍️ 5 Smart Goals

    64. Accountability with Goals

    65. ✍️ Accountability Metrics

    66. Building a Support Team

    67. ✍️ Create Team for Support

    68. ✍️ Recovery Agreement

    69. Resources: Assessments

    70. Resources: Case Management Support Documents

    71. Module 5 - Evaluation

About this course

  • $4,500.00
  • 446 lessons

Meet the Instructors

Ken Seeley

Intervention & Case Management Expert

Ken Seeley | CCMI-M, CIP, CTP, CADC-II, CAS Founder of Intervention 911 and Ken Seeley Communities (KSC), has been a leading force in addiction and mental health recovery since achieving sobriety in 1989. As a longtime interventionist on A&E’s Intervention, Ken blends decades of experience with a deep passion for helping families and individuals heal. His innovative approach offers a seamless continuum of care—from intervention to treatment and aftercare—through KSC’s comprehensive programs, all designed to support lasting recovery.

Eric McLaughlin

Lead Instructor

Eric McLaughlin, ASW, MSW, CCMI-M, CIP CEO of The Ken Seeley Group, which includes Intervention 911 and Ken Seeley Communities. A Magna Cum Laude graduate of the USC School of Social Work, Eric oversees clinical services, including intervention, treatment, and long-term case management. He specializes in helping families impacted by addiction and mental health challenges, combining clinical expertise with hands-on intervention experience. Eric is also passionate about training interventionists and case managers, sharing his knowledge through robust educational programs.

Begin your path to becoming a skilled Interventionist and Case Manager with our online training course today.

Equip yourself with the knowledge, skills, and support
to create lasting impact.

Pricing options

We’re here to support you in building your dreams, so we offer two convenient pricing options: pay in full or choose a flexible payment plan—both at the same total cost!

More Instructors...

Caroline Smith

Family Systems

Caroline D. Smith, MA, LPC, CSAT-S, CMAT, CIP, EMDR Former Director of Pine Grove’s Addiction Services and Intensive Workshops. Smith has over twenty years of expertise working with high-profile, international clients dealing with intimacy disorders and sexual addiction betrayal. Smith frequently speaks at professional conferences throughout the United States and internationally. She also had the honor of providing a plenary session during Ireland’s first Neuroscience and Addiction Conference, and she authored a chapter in the published book, Mending A Shattered Heart: A Guide for Partners of Sex Addicts, 2nd edition. Caroline Smith holds two Master’s degrees in Professional Counseling and Traumatic Abuse from Ottawa University. She is a Licensed Professional Counselor, Certified Sexual Addiction Therapist-Supervisor, and a Certified Interventionist Professional. She is EMDR II trained and holds clinical expertise in the areas of trauma resolution, relationship attachment patterns, and addiction interaction disorders.

Dr. Mo Dittberner

Harm Reduction & Overdose Awareness

Dr. Mo, (Melissa Dittberner), PhD, CPS, PS, LMT An award-winning lecturer in the Addiction Counseling and Prevention department at the University of South Dakota. She has a Ph.D. in Counseling and Psychology in Education, a master’s in Addiction Studies and a bachelor’s in Health Sciences. Dr. Mo is a TEDx speaker, prevention specialist and peer specialist. She is the CEO of Straight Up Care, a telehealth platform for peer specialist. Dr. Mo is the Executive Director of Midwest Street Medicine. She is a co-author of, The Alcohol Reset. She does research on college students’ substance use, pedagogy, addiction, trauma, body brokering, tattoos as healing and harm reduction. Dr. Mo is a person in long-term recovery and her mission is to empower individuals to learn and navigate their paths to recovery and well-being.

What People Say:

“I knew I wanted to do this line of work for a really long time...I took all 5 modules to become a CCMI. Those trainings not only was it informative and educational...The instructors had the real-world track record of success that I wanted myself. They showed me exactly how to navigate...They understood where I wanted to be and most importantly, they knew exactly how to get me there. Since I became a CCMI, the trajectory of my career seemed to change. I've done hundreds of successful [interventions]. I've impacted more people's lives than I can keep track of. It started with that CCMI training, Intervention911—that was home base. That was the foundation.”

Zach - Interventionist, CIP, CCMI

“I trained at Intervention 911 to become a certified interventionist. Getting my CCMI credentialing because of the six trainings I did with Intervention 911. I've done dozens and dozens of interventions and formed my own business. 51% of my business is pro bono. Working with families living in extreme poverty. You'll learn everything if you go to these trainings. All about the family system, cultural competency and codependency. You'll be prepared for any kind of intervention anywhere in the world. And I'm so grateful to them for these trainings. Utterly changed my life. I hope you think about doing something with Intervention 911. A wonderful organization.”

Jane - MSW, ACSW, CCMI, CADC-II